"Your connection is not private” error means your browser can’t verify whether a website is safe to visit. Your browser notifies with this warning message to prevent you or users from entering the site, because visiting an unsafe or unsecure site may put you or users personal or financial information at risk of unauthorized access by hackers.
5 reasons why the error “Your connection is not private” pops up. Here are the 5 reasons:
- Missing or expired certificate: The website might not installed a SSL certificate, or it may have been installed but be outdated and no longer valid. This is most case scenario.
- Incorrect setup: The web administrators might have installed the website’s certificate incorrectly, causing verification error. Still SSL installation error.
- Server problems: in rare cases, problems on the website’s server can prevent your browser from verifying the certificate. The web hosting provider could rectifies this.
- Browser issues: Occasionally, your device’s old version browser or pilled up browser’s cache can cause the error.
- Device date: incorrect date/time of your device can cause the error.
How to Fix "Your connection is not private?
For site administrator who already have set device time/date, cleared browser and updated browser version to new update and yet the error persisted, you need to check your website’s SSL configuration in your web hosting services provider. Some cases, providers offer direct SSL management right at the provider’s website. Other cases, you discover a provider forwarding SSL management to Cpanel. Anyways could be fixed.
If the earlier was your case, and you haven’t encrypt your website with SSL certificate, log in to your provider’s website, and go to service area where your website is listed. Go to settings > Advanced Settings, find the area SSL/TLS. Some providers had the SSL/TLS situated at manage or management area depends the interface.
Enable SSL/TLS for free. Find the toggle that says enable SSL/TLS or equivalent, and activate it. Reload your website. Fixed!
For the later case, where your provider forwarded SSL management to Cpanel, it’s simple. All you need to do is to encrypt your website with ’Let’s encrypt SSL", which is a Free tool. Login to your Cpanel account.
- Search for “Let’s encrypt SSL” and will appear first on the suggestion list, and enter!
- On the “Let’s encrypt SSL” page, look underneath the section “Issue a new certificate” find the domain you wish to issue certificate for, and click the plus icon besides issues +issue (in blue)!
- The next page, find the section “Installing certificate to: your domain name” and tick your root domain and sub domain which you want to include in SSL encryption certificate. Go to the buttom of the page and tick the http-01 checkbox , then click “Issue” and will automatically opens next page where issuing process.
Once the issue completed, you will have a green check marks beside the domains and sub domains being issued with SSL encryption. The process is the same with expired SSL. But for the last page in the case of expired SSL will instantly update. No process.
If all said is done, yet you receive the same error, Contact your web hosting services provider. Log to your provider’s website and navigate to contact page. Use the contact information there to get to them. Or Use this refine search ‘contact support: provider website url’ to get right to provider’s contact address at search result.
